WordFood

WordFood - how we feed or starve our realtionships

- Julia Hubbel

Julia’s ability to get this group of type-A executives to engage in true networking was incredible. She is truly skilled at motivating the group to engage and interact with each other, and her openness and honesty really come through.

— Shelley Stewart, Jr.,
Senior Vice President of Operational Excellence and Chief Procurement Officer, Tyco

June 29, 2012

The Words We Feed Ourselves About Others

Have you ever talked yourself into a state of anger about someone else? Have you ever gotten a piece of information about someone, and based on that information, gotten very angry, although you may not have the whole picture? Sometimes we find out later we’re justified, and sometimes we’re wrong. Either way, we can expend a lot of energy being mad, and talking to others about this person, taking sides spewing our frustration. It can be costly if we don’t rein this in early on, and think about the consequences to ourselves and others.

This week I was on the phone with a client who is putting in a lot of hard work on a significant project at her company and being asked to do yeoman’s work with limited senior level assistance. More importantly, everyone pressures her to succeed, she is aware that all eyes are on this company wide project, and she has absolutely no funding to help her achieve her goals.

On the phone with one of her primary sponsors, she reported that this person told her on one hand that there was no money available but in the next breath that they were off to an international conference. She was furious- how could this so called supporter find the funds to head off overseas but not find funding for what was supposed to be such an important project?

It was tempting to take this personally. But the truth is that no one knows – we never know- what is going in on in another person’s mind, their life, their circumstances. This may be a once in a lifetime opportunity. This may be something this person has worked to achieve all their life. What she is seeing is a tiny bit of information and it’s being processed as it affects her project, and of course she’s going to take it personally. But there may be so many more facts affecting this situation. Were she to hear them, she might fully support the decision.

The choices are simple. She can be angry, resentful and frustrated at what she sees as the facts. Or she can take a larger view and realize that she isn’t aware of all the information, and to not let this sweep her away in anger. To not feed the fires of resentment, to not feed ourselves toxic WordFood about another person takes courage, especially when we think we’re right. What takes real courage is to hold the situation in question, and accept that we just don’t know. Because in truth, we don’t.

So perhaps this person goes to the conference and comes back with ideas for funding. Perhaps they come back energized and enthusiastic and full of renewed support for the big project and my client ends up with a real advocate. These are real possibilities.

My mother used to tease me about “jumping to conclusions.” Our emotions are quick to respond especially if something affects us personally. What makes us stronger, better, bigger people is the ability to recognize that we don’t know all there is to know in a situation, and never about what it is going on inside another person. Before we feed ourselves toxic WordFood about someone else, it serves to hold things in check, see what we can learn, and let things evolve. We may be surprised at what we find.

June 13, 2012

WordFood Starvation Diet

Have you ever had someone say to you, “Talk to the hand?”

Has your girlfriend, boyfriend, spouse or coworker ever turned their back on you and refused to talk for an hour, day or even weeks as punishment for something that perhaps you may not realize you’ve done?

If this has happened to you, you’ve been put on what I call in the WordFood vernacular the Starvation Diet. No matter what you do, somebody’s not responding to you. You get the cold shoulder. No eye contact. No emails, tweets, phone calls. The silence is hurting you- possibly both of you, and if this is happening at the office, productivity may be going down if it’s a critical work relationship.

Someone is hurt here, and as time goes on, the chances are both of you feel hurt and angry. Your egos get involved and tend to want to be right. It gets harder to solve the problem the longer it goes on.

At some point, someone has to offer the olive branch. Bury the hatchet. It’s important to realize that others may be affected by this Starvation Diet: people in your family, community members, others at work. Consider the importance of letting go of your attachment to being right about whatever happened or didn’t happen, and the value of the relationship.

One of the best ways to bridge the gap is simply to apologize whether or not the problem was yours to begin with. Acknowledge your part of the issue. Look at the larger picture and what’s at stake, and offer to move beyond this and work things out. Suggest a way to proceed.

The offer of an apology is often the first step towards mending a broken relationship. Gently inquire about what’s wrong. Be gracious, courteous, caring. Show your appreciation for their feelings. Make no assumptions for what’s going on inside them, for we never really know. All we can do is offer our understanding and empathy.

When we are fed a Starvation Diet, we are often dealing with hurt or anger, possibly with fear. It’s up to us to make the first step. Offer a safe place for the other person to feel validated and a way forward, and see if you can start talking again. A little time, caring and compassion go a long way.

May 27, 2012

WordFood: Baby Boomer Destinies

Filed under: Uncategorized — Tags: , , , , — Julia Hubbel @ 6:37 pm

My friend Karen is about to take on a new job. At 61 she is ending a tough 12 year period where she tried being an entrepreneur in the Inland Pacific Northwest. It didn’t work out. She developed a considerable following for her regular essays which were very well written, a lively spiritual commentary on seeing things in new ways that eventually became a wonderful book. She led seminars and retreats, she was a very capable facilitator. But her business never took off. Ultimately she moved in with her mom and took on what she felt were very menial jobs for a few years, well below her dreams of helping people find their great purpose in life.

She wrote me today and said, “I’ve felt since I was little that I had some magnificent destiny to fulfill.” Now at 61 she was getting ready to take a job to make sure she had a secure future, far from the perhaps more glorious future she had imagined many years ago.

Are you at a point in your life where you’re railing at yourself for what you haven’t accomplished? Are you entering your last thirty years and unhappy that your grand destiny never showed up? Life showed up instead.  And here you are, perhaps not in the shape you’d like to be, a little grayer,  and this is just not what you had in mind. And you and the mirror aren’t getting along.

I told Karen that I finally realized that my destiny wasn’t arriving in some hazy far off future. Life wasn’t a dress rehearsal for a someday. It was happening every single day. The lives I wanted to impact were all around me. In the grocery stores and the airplanes and the street corners. In the buses I ride when I travel. They are in your children’s faces and in your friends. Destiny is life, and life gives us a chance to transform people with our kind words all the time. I had to let go of my big fat egotistical notion that I was meant for bigger and better things than what was going on around me. What was going on around me was my real work.

The great teachers: Christ, Mohammed, Buddha, all of them taught the common man. So many of their lessons were about how we talk to each other every day. Stories about them abound about how they treated everyday people. They taught by example and they transformed lives. That is destiny- in a life lived by example.

We need to stop telling ourselves that we must be measured by how famous, rich, publicized, popular we are. These things mean little. Our ticker tape parade is the joy that lives in a child’s eyes when we play with them. The pleasure on an old man’s face when we take the time to listen to a story. The smile on a friend’s face when we pay a gracious compliment. This is your destiny, your grand moment. Seek it. It awaits you.

May 25, 2012

Women and WordFood

This week I was in New York City at a huge formal bash. It was a big black tie event put on by the National Minority Supplier Development Council and everyone was dressed to the nines. I had flown in from Denver, where we are pretty casual much of the time, and I was having a lot of fun being surrounded by all these women in flowing gowns and men in their sharp tuxedos.

About halfway through the evening I was working my way through the tables and came across a woman in a particularly stunning dress – it crisscrossed her body and made her look like a million bucks. She was facing away from me, and I touched her arm to get her attention. “You look absolutely amazing in that dress,” I told her. “You’re a complete knockout.” Her face lit up. “I really needed to hear that,” she said. She went on to tell me that she doesn’t hear that kind of thing enough- and that my compliment made her feel really good.

Women can sometimes be a little catty with each other, especially about appearances. “That dress is too tight,” “Her makeup is too theatrical,” comments that tear each other down behind our backs. What we all need from each other is support and love: outright support, acknowledgment face to face. I love to compliment women: on their clothing, their hair, their strong arms, everything about them. What their warm reactions teach me is how hungry we all are for acknowledgement. We want to be seen for how hard we work to be pretty or handsome or to do well.

Those seconds it took to give this lovely woman a kind word made ME feel like a million dollars that night. The gift was to me as much as to her for her graciousness. It’s a constant reminder of how powerful our WordFood can be.

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