WordFood - how we feed or starve our realtionships

- Julia Hubbel

Julia’s ability to get this group of type-A executives to engage in true networking was incredible. She is truly skilled at motivating the group to engage and interact with each other, and her openness and honesty really come through.

— Shelley Stewart, Jr.,
Senior Vice President of Operational Excellence and Chief Procurement Officer, Tyco

June 11, 2012

The Tongue We Trip Over

Filed under: Uncategorized — Tags: , , , , , , — Julia Hubbel @ 3:21 pm

I just had a day when I had to do some apologizing. I sent an email that wasn’t as carefully thought out as it should have been and it landed badly. I had to do offer some serious courteous WordFood to clean up with my client. Then I was on a conference call and said some things that were out of turn and had to send another apologetic email.

Ever have a day like that?

No matter how well intentioned you start out, somehow your tongue or your typing gets all tangled, your mind gets mangled, and what comes out just isn’t what you intended. Not long afterwards you find yourself working backwards trying to mop up the mess.

It happens to all of us. As a wordsmith, I want to think I’m not subject to this kind of entanglement but I fall victim to it like everyone else. Life has a way of showing us who we are in all our glory- clumsy and awkward, and prone to failures. This isn’t fun to look at. But as my coach Lari puts it, it’s important to see how I’m capable of “foot in mouth” disease and be sensitive to how that impacts people. I need to see that this part exists in me, that if I’m not careful, inappropriate stuff slips out.

People realize that we’re not perfect. An honest apology will usually be accepted especially if it’s offered right away. And when we feel genuine remorse for any hurt or inconvenience we’ve caused, we need to express it. That’s a true and important emotion. These failures and missteps are the everyday fodder of feedback about who we are in life.

The best answer to a clodhopper day is to brush off the dust and keep on going. Sweat it off at the gym, take a walk around the block. The great thing is that most people are quick to forgive. We need to forgive ourselves for our periodic verbal clumsiness. When our WordFood doesn’t feed others the way we think it should, that’s not the time to go toxic on ourselves. We are all doing our best with what we’ve got. And that’s saying a lot.

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